Resolving conflicts on the job
Record details
- ISBN: 9780814400937 (electronic bk.)
- ISBN: 0814400930 (electronic bk.)
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Physical Description:
electronic
remote
xiii, 93 pages ; 23 cm. - Edition: 2nd ed.
- Publisher: New York : AMACOM, [2007]
- Copyright: ℗♭2007
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references and index. |
Formatted Contents Note: | A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care? |
Reproduction Note: | Electronic reproduction. Boulder, Colo. : NetLibrary, 2008. Available via World Wide Web. Access may be limited to NetLibrary affiliated libraries. |
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Subject: | Conflict management |
Genre: | Electronic books. |
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Other Formats and Editions
Electronic resources
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=214583
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