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Trying hard is not good enough : how to produce measurable improvements for customers and communities / Mark Friedman.

Friedman, Mark. (Author).

Available copies

  • 1 of 1 copy available at Evergreen Indiana.

Current holds

0 current holds with 1 total copy.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Kirklin PL - Kirklin 361.0068 FRI (Text) 34123000248320 Adult Non-Fiction, 2nd Floor Available -

Record details

  • ISBN: 9781516971626
  • ISBN: 1516971620
  • Physical Description: xv, 184 pages : illustrations, charts ; 24 cm.
  • Edition: Parse edition 2015.
  • Publisher: [Santa Fe, New Mexico] : Parse Publishing, [2015]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (pages 176-184) and index.
Formatted Contents Note:
What is results accountability and how does it work -- The building blocks of results accountability -- Population accountability -- Performance accountability -- Putting population and performance accountability together -- Management, budgeting and strategic planning as a single system -- Implementation issues and challenges -- Closing -- Websites.
Summary, etc.:
"This is a "how to" book on accountability for public and private sector agencies, communities, school districts, cities, counties, states and nations. It is an antidote to the overly-complex and jargon-laden methods foisted on us in the past." --Back cover.
Subject: Human services > Management.
Success in business.
Evaluation research (Social action programs)
Organizational effectiveness.
Social responsibility of business.

Additional Resources