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A trauma-informed approach to library services / Rebecca Tolley

Available copies

  • 1 of 1 copy available at Evergreen Indiana.

Current holds

0 current holds with 1 total copy.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Peabody PL - Columbia City REFERENCE 027.6 TOLLEY (Text) 30403002438844 Adult - Reference Available -

Record details

  • ISBN: 9780838919811
  • ISBN: 0838919812
  • Physical Description: xii, 180 pages : illustrations ; 23 cm
  • Publisher: Chicago : ALA Editions, 2020

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (pages 155-162) and index
Formatted Contents Note:
Part I: Adverse childhood experiences and trauma-informed care -- Trauma and adverse childhood experiences -- The trauma-informed approach to service -- Trauma-informed care and libraries -- The trauma-informed library environment -- Part II: The six guiding principles of trauma-informed approaches -- Safety -- Trustworthiness and transparency -- Peer support -- Collaboration and mutuality -- Empowerment, voice, and choice -- Cultural, historical, and gender issues -- Part III: Creating a culture of trauma-informed care in libraries -- Assessing organizational readiness -- The library as sanctuary -- Becoming a trauma-informed library workforce -- Planning for trauma-informed services -- Appendix: Adverse childhood experiences questionnaire
Summary, etc.:
"This book applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace"-- Provided by publisher
Psychological trauma can result from a single painful event, a prolonged event, recurrent events, or a series of ongoing, relentless stresses. Tolley applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace. It can also help library workforces smooth over the rough edges when a staff member exhibits abrasive behavior, and can be a means of preventing burnout, secondary traumatization, and impaired functioning by staff. -- adapted from Prologue and Chapter 2
Subject: Libraries and people with social disabilities > United States
Library outreach programs > United States
Psychic trauma.

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