- Physical Description: 1 online resource (streaming video file) (32 minutes): digital, .flv file, sound
- Publisher: [San Francisco, California, USA] : The Great Courses, 2013.
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Originally produced by The Great Courses in 2013.
This lecture focuses on the clarification step of creative problem solving, in which you identify your goal, gather data, and formulate your challenge. Professor Puccio shows you how to use a variety of helpful tools, including finding out the "who, what, where, when, why, and how" of a problematic situation and developing a powerful challenge statement.
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Mode of access: World Wide Web.
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