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The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.

Dowd, Ryan, (author.).
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Available copies

  • 4 of 5 copies available at Evergreen Indiana.

Current holds

2 current holds with 5 total copies.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Bloomfield Eastern Greene Co PL - Bloomfield Main REF 25.508 DOW (PROFESSIONAL DEVELOPMENT) (Text) 36803001047096 REFERENCE Reference -
Boswell Grant Twp PL - Boswell 021.2 DOW (Text) 38144000385908 Non-Fiction Available -
Brazil PL - Brazil REFERENCE 021.2 D (Text) 38160000639326 Second Floor, Reference Available -
Jefferson Co PL - Madison Main Branch PROF 021.2 DOWD (Text) 39391006884298 Professional Shelf Available -
North Madison Co PL - Elwood PL PC 021.2 DOW (Text) 30419101521414 Professional Collection Available -

Record details

  • ISBN: 0838916260
  • ISBN: 9780838916261
  • Physical Description: xv, 248 pages : illustrations ; 26 cm
  • Publisher: Chicago : ALA Editions, [2018]

Content descriptions

General Note:
Includes index.
Formatted Contents Note:
Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy: the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion: The end of homelessness.
Summary, etc.:
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"-- Provided by publisher.
Subject: Libraries and the homeless > United States.
Libraries and community.
Homelessness > United States.
Public services (Libraries)
Homeless persons > Services for.

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