The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.
- 1 of 4 copies available at Evergreen Indiana.
3 current holds with 4 total copies.
|Location||Call Number / Copy Notes||Barcode||Shelving Location||Status||Due Date|
|Bloomfield Eastern Greene Co PL - Bloomfield Main||REF 25.508 DOW (PROFESSIONAL DEVELOPMENT) (Text)||36803001047096||REFERENCE||Reference||-|
|Boswell Grant Twp PL - Boswell||021.2 DOW (Text)||38144000385908||Non-Fiction||Available||-|
|Jefferson Co PL - Madison Main Branch||PROF 021.2 DOWD (Text)||39391006884298||Professional Shelf||Checked out||10/31/2018|
|North Madison Co PL - Elwood PL||PC 021.2 DOW (Text)||30419101521414||Professional Collection||In process||-|
- ISBN: 0838916260
- ISBN: 9780838916261
- Physical Description: xv, 248 pages : illustrations ; 26 cm
- Publisher: Chicago : ALA Editions, 
- Copyright: ©2018.
|Formatted Contents Note:||
Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy: the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion: The end of homelessness.
"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"-- Provided by publisher.
Search for related items by subject
|Subject:||Libraries and the homeless > United States.
Libraries and community.
Homelessness > United States.
Public services (Libraries)
Homeless persons > Services for.