Library security : better communication, safer facilities / Steve Albrecht.
- 1 of 1 copy available at Evergreen Indiana.
0 current holds with 1 total copy.
|Location||Call Number / Copy Notes||Barcode||Shelving Location||Status||Due Date|
|Monon Town and Township Public Library - Monon||OFFIC 025.8 ALB (Text)||36825000844033||Professional Collection||Available||-|
- ISBN: 9780838913307 (print : alk. paper)
- Physical Description: xv, 165 pages ; 23 cm
- Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015.
|Bibliography, etc. Note:|| Includes bibliographical references (pages 159-160) and index.
|Formatted Contents Note:|| The new library workplace : not so quiet -- Three keys to a safer library : security-aware staff, creative customer service skills, and enforced codes of conduct -- Challenging patron behaviors -- Common types of challenging patrons -- Understanding threats and getting help -- Workplace violence: awareness, prevention, and response -- Conducting your own site security survey -- Community partnerships : law enforcement, mental health , and homeless services -- Staff development for a safer library -- Library security survey checklist -- Sample library security suggestions for site survey reports -- Sample staff training exercises -- Want less stress? : try more B.R.E.A.D.S.
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