How the private sector monitors customer satisfaction : a benchmarking report.
Record details
- Physical Description: 1 online resource (i, 5 pages, A-1 pages) : illustrations
- Publisher: [Washington, D.C.] : Department of Health and Human Services, Office of Inspector General, 1994.
Content descriptions
General Note: | Title from title screen (viewed July 6, 2016). "April 1994." "OEI-02-94-00060." |
Bibliography, etc. Note: | Includes bibliographical references (page A-1). |
Search for related items by subject
Subject: | Consumer satisfaction > United States > Measurement. Administrative agencies > United States > Evaluation. |