Physical Description:xii, 337 pages : illustrations ; 21 cm
Publisher:San Diego, CA :Presentations Press,2013.
Local Indiana author.
Bibliography, etc. Note:
Includes bibliographic references and index.
Formatted Contents Note:
Preview - What's ahead: a poetic summary of the Bard's key points -- Part I: the path to better communication -- Part II: the sender's role -- Part III: the receiver and feedback roles -- Part IV: getting a good messsage -- Part V: the medium supports the message -- Part VI: competitive communication -- Part VII: continuing onward