Record Details

Catalog Search for dummies / by Liz Kao and Jon Paz.

Kao, Liz, (author.). Paz, Jon, (author.).

Available copies

  • 1 of 1 copy available at Evergreen Indiana.

Current holds

0 current holds with 1 total copy.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Greenwood PL - Greenwood 658.812 KAO (Text) 36626103762175 Adult Nonfiction Available -

Record details

  • ISBN: 9781119239314
  • Physical Description: xv, 436 pages : illustrations ; 24 cm.
  • Edition: 6th edition.
  • Publisher: Hoboken, NJ : John Wiley & Sons, Inc., [2016]

Content descriptions

General Note: Includes index.
Summary, etc.: has a rapidly expanding influence over the way companies across the globe interact with their clientele. Written by insiders with years of experience in customer relationship management (CRM) solutions, For Dummies gives you an edge in building relationships and managing your company's sales, marketing, customer service, and support operations. You'll discover how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, create accurate projects based on past performance, and so much more.
Subject: Salesforce (Online service)
Customer relations > Management.

Additional Resources