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How to deal with difficult people: smart tactics for overcoming the problem people in your life / Gill Hasson.

Hasson, Gill, (author.).
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Record details

  • ISBN: 9781785671500 (electronic bk.)
  • ISBN: 1785671502 (electronic bk.)
  • Physical Description: 1 online resource
  • Publisher: [United States] : Bokish Ltd : 2015.

Content descriptions

Restrictions on Access Note:
Digital content provided by hoopla.
Summary, etc.:
In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at Are there people in your life that put a knot in your stomach every time you think about being around them? Discover the secrets to dealing with difficult people and enjoy more peaceful relationships-and fewer stomach knots. How To Deal With Difficult People by Gill Hasson teaches us how to successfully communicate with others, especially those we find difficult. Thought provoking questions are asked throughout, which help us see where others are coming from, and why they're acting a certain way. Oftentimes, the root of the problem is a lack of mutual understanding and respect. When we can recognize this, we're better able to communicate effectively with others. You will learn: ʺ How to understand where a person is coming from and why they're being difficult ʺ How to honestly evaluate yourself and determine if you're part of the problem ʺ How to actively listen and observe body language to improve communication and understanding.
System Details Note:
Mode of access: World Wide Web.
Subject: Interpersonal conflict.
Conflict management.
Interpersonal relations.
Interpersonal communication.
Electronic books.

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