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Never split the difference : negotiating as if your life depended on it / Chris Voss with Tahl Raz.

Voss, Christopher, 1942- (author.). Raz, Tahl, (author.).
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Available copies

  • 3 of 11 copies available at Evergreen Indiana.

Current holds

4 current holds with 11 total copies.

Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Eckhart PL - Main 158.5 VOS (Text) 840191002221108 Nonfiction - Main Floor Temporarily Unavailable -
Fayette Co PL - Connersville 658.4052 VOS (Text) 39230031729724 Adult Books Checked out 09/17/2019
Jackson Co PL - Crothersville Branch 658.4052 VOSS (Text) 37500004275885 Nonfiction In transit -
Jackson Co PL - Seymour Main Library 658.4052 VOSS (Text) 37500004275893 Nonfiction Checked out 09/24/2019
Lebanon PL - Lebanon 158.5 VOSS (Text) 34330513369307 Adult - Non-Fiction Available -
Newburgh Chandler PL - Bell Road Library 658.405 VOSS 2016 (Text) 39206021221252 NonFiction In transit -
North Webster Comm. PL - North Webster 658.4 VOS (Text) 72436000117002 Adult nonfiction Checked out 10/04/2019
Peru PL - Peru 658.4 VOSS C (Text) 53069000446220 ADULT NON-FICTION On holds shelf -
Pike Co PL - Otwell Branch 658.4 VOSS (Text) 38653030940086 Adult Non-Fiction Available -
Princeton PL - Princeton 658.405 Vos (Text) 30890000604312 Adult Books Upper level Checked out 09/20/2019
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Record details

  • ISBN: 9780062407801
  • ISBN: 0062407805
  • Physical Description: viii, 274 pages ; 24 cm
  • Edition: First edition.
  • Publisher: New York : HarperBusiness, an imprint of HarperCollins Publishers, [2016]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references (pages 259-262) and index.
Formatted Contents Note:
The new rules : how to become the smartest person ... in any room -- Be a mirror : how to quickly establish rapport -- Don't feel their pain, label it : how to create trust with tactical empathy -- Beware "yes", master "no" : how to generate momentum and make it safe to reveal the real stakes -- Trigger the two words that immediately transform any negotiation : how to gain permission to persuade -- Bend their reality : how to shape what is fair -- Create the illusion of control : how to calibrate questions to transform conflict into collaboration -- Guarantee execution : how to spot the liars and ensure follow-through from everyone else -- Bargain hard : how to get your price -- Find the black swan : how to create breakthroughs by revealing the unknown unknowns.
Summary, etc.:
"A negotiation guide from a former FBI Hostage Negotiator"-- Provided by publisher.
"Never Split The Difference is a riveting, indispensable handbook of negotiation principles culled and perfected from Chris Voss's remarkable career as a hostage negotiator and later as an award-winning teacher in the world's most prestigious business schools. From policing the rough streets of Kansas City, Missouri, to becoming the FBI's lead international kidnapping negotiator, to teaching negotiation at leading universities, Voss has tested these techniques across the full spectrum of human endeavor and proved their effectiveness. Those who have benefited from these techniques include business clients generating millions in additional profits, MBA students getting better jobs, and even parents dealing with their kids. Never Split The Difference provides a gripping, behind-the-scenes recounting of dramatic scenarios from the gang-infested streets of Haiti to a Brooklyn bank robbery gone horribly wrong, revealing the negotiation strategies that helped Voss and his colleagues succeed where it mattered most: saving lives. As a world-class negotiator, Voss shows you how to use these skills in the workplace and in every other realm of your life. Life is a series of negotiations: whether buying a car, getting a better raise, buying a home, renegotiating rent, or deliberating with your partner, Never Split The Difference gives you the competitive edge in any discussion."--Jacket.
Subject: Negotiation.
Negotiation in business.
BUSINESS & ECONOMICS > Business Communication > General.
Genre: Handbooks and manuals.

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