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The it professional's business and communications guide : A Real-World Approach to CompTIA A+ Soft Skills. / Steven Johnson.

Johnson, Steven. (Author).

Electronic resources

Record details

  • ISBN: 9780470176474 (electronic bk)
  • ISBN: 9780470595954 (electronic bk)
  • Publisher: [Place of publication not identified] : [publisher not identified], 2007.

Content descriptions

Summary, etc.:
Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you'll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you'll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.
Reproduction Note:
Electronic reproduction. New York : Sybex, 2007. Requires OverDrive Read (file size: N/A KB) or Adobe Digital Editions (file size: 18973 KB) or Adobe Digital Editions (file size: 542 KB) or Amazon Kindle (file size: N/A KB).
Subject: Nonfiction.
Computer Technology.
Genre: Electronic books.

Additional Resources