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High-tech, high-touch customer service [electronic resource] : inspire timeless loyalty in the demanding new world of social commerce / Micah Solomon.

Solomon, Micah. (Author). OverDrive, Inc. (Added Author).
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Electronic resources

Record details

  • ISBN: 9781469025292 (electronic audio bk.)
  • Physical Description: 1 sound file : digital
  • Publisher: New York : American Management Association, c2012.

Content descriptions

General Note: Electronic audio file.
Participant or Performer Note: Read by Micah Solomon.
Reproduction Note: Electronic reproduction. Rego Park Gildan Media Corp. 2013 Available via World Wide Web.
Subject: Customer services.
Customer services > Technological innovations.
Customer loyalty.
Social media.
Genre: Electronic audio books.

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