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The civility solution : what to do when people are rude / P.M. Forni.
Record details
- ISBN: 9780312368494 :
- ISBN: 0312368496 :
- Physical Description: xxi, 166 pages ; 19 cm
- Edition: 1st ed.
- Publisher: New York : St. Martin's Press, 2008.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages [161]-166). |
Formatted Contents Note: | Wisdom and skills -- On rudeness -- Preventing rudeness : eight rules for a civil life -- Accepting real-life rudeness -- How to respond to rudeness -- Situations and solutions -- The near and not so dear : spouses, family, and friends -- The neighbors--noisy, nosy, and nice -- Workplace woes -- On the road, in the air, and aboard the train -- The world of service -- Digital communication. |
Citation/References Note: | LJ 05/15/2008 |
Search for related items by subject
Subject: | Courtesy. Etiquette. |
Electronic resources
- Related Resource: http://www.loc.gov/catdir/enhancements/fy0812/2008009448-b.html
- Contributor biographical information
- Related Resource: http://www.loc.gov/catdir/enhancements/fy0812/2008009448-d.html
- Publisher description