|| Everyone at the Pleasant Inn is looking forward to a very merry Christmas. Oh, irascible proprietor Trevor Rudley has his usual complaints about Mrs. Blount's non-traditional floral arrangements. And he's sure he won't like housekeeper Tiffany's new beau, Dan Thornton, a writer, of all things. But it's Christmas. Surely nothing catastrophic could happen.Bad things do happen, of course. The snow starts falling and doesn't seem to want to stop. Margaret Rudley runs over a man lying in the road during a whiteout. Walter Sawchuck almost chokes when someone doctors his Mrs. Dash. And those disturbing little Santas begin to appear, each one representing a gruesome event in the Pleasant's past. Then a dead body is found hanged in the coach house. As the snow continues to fall, paranoia at the Pleasant mounts.