Surviving dreaded conversations : How to Talk Through Any Difficult Situation at Work. / Donna Flagg.
- ISBN: 9780071632492 (electronic bk)
- Physical Description: 1 online resource
- Edition: 1.
- Publisher: [Place of publication not identified] : [publisher not identified], 2013.
|Summary, etc.:|| The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.
|Reproduction Note:|| Electronic reproduction. New York : McGraw-Hill, 2013. Requires OverDrive Read (file size: N/A KB) or Adobe Digital Editions (file size: 1535 KB) or Adobe Digital Editions (file size: 659 KB) or Amazon Kindle (file size: N/A KB).
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