View other formats and editions
9780071632492 (electronic bk)
1 online resource
[Place of publication not identified] :
[publisher not identified],
|| The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.
|| Electronic reproduction. New York : McGraw-Hill, 2013. Requires OverDrive Read (file size: N/A KB) or Adobe Digital Editions (file size: 1535 KB) or Adobe Digital Editions (file size: 659 KB) or Amazon Kindle (file size: N/A KB).