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Surviving dreaded conversations [electronic resource] : How to Talk Through Any Difficult Situation at Work. Donna Flagg.

Flagg, Donna. (Author).
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Electronic resources

Record details

  • ISBN: 9780071632492 (electronic bk)
  • Physical Description: 1 online resource
  • Edition: 1.
  • Date Published: 2013.

Content descriptions

Summary, etc.: The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.
Reproduction Note: Electronic reproduction. New York : McGraw-Hill, 2013. Requires OverDrive Read (file size: N/A KB) or Adobe Digital Editions (file size: 1535 KB) or Adobe Digital Editions (file size: 659 KB) or Amazon Kindle (file size: N/A KB).
Subject: Nonfiction.
Genre: Electronic books.

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