Talking to crazy [electronic resource] : How to Deal with the Irrational and Impossible People in Your Life. Mark Goulston.
- ISBN: 9780814436370 (electronic bk)
- Physical Description: 1 online resource
- Date Published: 2015.
|Summary, etc.:|| Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears?In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational.As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and...
|Reproduction Note:|| Electronic reproduction. New York : AMACOM, 2015. Requires OverDrive Read (file size: N/A KB) or Adobe Digital Editions (file size: 5364 KB) or Adobe Digital Editions (file size: 871 KB) or Amazon Kindle (file size: N/A KB).
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