Assertiveness skills for managers : how to be firm, fair, and consistent without being a jerk / Glen Shepard.
- 1 of 1 copy available at Evergreen Indiana.
0 current holds with 1 total copy.
|Location||Call Number / Copy Notes||Barcode||Shelving Location||Status||Due Date|
|Batesville Mem. PL - Batesville||MSCE KIT 658.409 SHEPARD (Text)||34706001469636||Mary Stewart Center||Available||-|
- Physical Description: 5 videodisc, study guide. ; 28 cm
- Publisher: Nashville, TN : Glenn Shepard Seminars, 2014.
|Formatted Contents Note:||
Disc 1 : Course overview, Is it ever "too late" to change?, The battle of the sexes: are men or women more assertive?, How to handle conflict the right way. (38min.) Disc 2 : Getting what you want from people, Avoiding power robbing vocabulary, Avoiding power robbing boby language, Understanding who you're dealing with (75 min) Disc 3 : The passive individual, the aggressive individual (70 min.) Disc 4 : The passive aggressive indivudual, The assertive individual. (70 min.) Disc 5 : Why cowards love social media, How to manage whiners, Course conclusion. (26 min.)
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