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The five most important questions self-assessment tool [electronic resource] : participant workbook / Peter F. Drucker.

Drucker, Peter F. (Peter Ferdinand), 1909-2005 (Author). Drucker, Peter F. (Peter Ferdinand), 1909-2005 Five most important questions you will ever ask about your organization. (Added Author).
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Electronic resources

Record details

  • ISBN: 9780470648759 (electronic bk.)
  • ISBN: 0470648759 (electronic bk.)
  • ISBN: 9780470648773 (electronic bk.)
  • ISBN: 0470648775 (electronic bk.)
  • Physical Description: 1 online resource (xvii, 105 p.) : ill.
  • Edition: 3rd ed.
  • Publisher: San Francisco, CA : Jossey-Bass, c2010.

Content descriptions

General Note: Supplement to: The five most important questions you will ever ask about your organization / Peter F. Drucker ; [with] Jim Collins ... [et al.].
Bibliography, etc. Note: Includes bibliographical references (p. 101) and index.
Formatted Contents Note: How to use this workbook -- Self-assessment : the first requirement of leadership -- Question 1 : what is our mission? -- Question 2 : who is our customer? -- Question 3 : what does the customer value? -- Question 4 : what are our results?-- Question 5 : what is our plan? -- Effective implementation of the plan.
Summary, etc.: This transformational tool offers leaders a critical resource for better understanding their organizations and themselves, honing their skills to become accomplished long-range planners and strategic thinkers. By working through the Participant Workbook, leaders will gain the insight needed to plan for results, learn from customers and clients, and ascertain how to achieve extraordinary levels of performance. The Participant Workbook draws on Peter F. Drucker's The Five Most Important Questions and is grounded in his management philosophies that address the critical aspects that make organizat.
Source of Description Note: Description based on print version record.
Subject: Nonprofit organizations > Management > Evaluation.
Organizational effectiveness > Evaluation.
Total quality management > Evaluation.
BUSINESS & ECONOMICS > Quality Control.
BUSINESS & ECONOMICS > Total Quality Management.
Genre: Electronic books.
Electronic books.

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