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The five most important questions you will ever ask about your organization [electronic resource] / Peter F. Drucker ; [with] Jim Collins ... [et al.].

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Electronic resources

Record details

  • ISBN: 9780470260784 (electronic bk.)
  • ISBN: 0470260785 (electronic bk.)
  • Physical Description: 1 online resource (xx, 119 p.)
  • Edition: [New ed.].
  • Publisher: [New York] : Leader to Leader Institute ; c2008.

Content descriptions

Bibliography, etc. Note: Includes bibliographical references and index.
Formatted Contents Note: Why self-assessment? / Peter F. Drucker -- Question 1 : what is our mission? / Peter F. Drucker with Jim Collins -- Question 2 : who is our customer? / Peter F. Drucker with Philip Kotler -- Question 3 : what does the customer value? / Peter F. Drucker with Jim Kouzes -- Question 4 : what are our results? / Peter F. Drucker with Judith Rodin -- Question 5 : what is our plan? / Peter F. Drucker with V. Kasturi Rangan -- Transformational leadership / Frances Hesselbein -- Self-assessment process -- Suggested questions to explore.
Source of Description Note: Description based on print version record.
Subject: Nonprofit organizations > Management > Evaluation.
Organizational effectiveness > Evaluation.
Total quality management > Evaluation.
Strategische Unternehmensf├╝hrung.
Unternehmensf├╝hrung.
BUSINESS & ECONOMICS / Quality Control
BUSINESS & ECONOMICS / Total Quality Management
Genre: Electronic books.

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