|Formatted Contents Note:
|| From preparation to delivery. Plant, prepare and practise ; Speaking and presenting skills ; Writing a great speech ; Technology and props -- Speaking at major "life" events. Weddings/civil ceremonies ; Christenings ; Milestone birthdays ; Funerals -- Speaking at other events. After dinner events ; Sports events ; Retirement ; Prize/award ceremonies ; Local clubs and groups ; Fund-raising events ; Giving a speech about your hobby -- Getting yourself heard. Networking events ; Standing up for your rights ; Preparing for an interview ; Speaking effectively on the telephone ; Making an initial enquiry ; Making a complaint/confronting authority ; Taking part in a debate -- Speaking for business. Business meetings, arrivals and departures ; Business seminars ; Speaking for international audiences ; Presenting to the media ; Sales presentations -- And finally-- Avoiding pitfalls.