The regulatory craft : controlling risks, solving problems, and managing compliance / Malcolm K. Sparrow.
- 1 of 1 copy available at Evergreen Indiana.
0 current holds with 1 total copy.
|Location||Call Number / Copy Notes||Barcode||Shelving Location||Status||Due Date|
|Indiana State Library - Indianapolis||ISLM HD3616.U47 S6 2000 (Text)||0000102032216||General book||Available||-|
- ISBN: 0815780656 (pbk. : alk. paper)
- Physical Description: xxii, 346 pages : illustrations ; 23 cm
- Publisher: Washington, D.C. : Brookings Institution Press, 
- Copyright: ©2000
"Council for Excellence in Government."
|Bibliography, etc. Note:||
Includes bibliographical references (pages 315-334) and index.
|Formatted Contents Note:||
pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion.
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|Subject:||Trade regulation > United States.
Industrial policy > United States.
Compliance > United States.
Administrative procedure > United States.
Government paperwork > United States.